Refund policy

I gladly accept returns, exchanges and cancellations

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery in original packaging
Request a cancellation prior to shipping.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

A restocking fee of $10 CAD will be taken from the amount of your refund if the item is returned due to no fault of ours.